FAQ

1. HOW CAN I RETURN MY ORDER FROM LONDONFOG.COM?

Visit our Returns page for details on shipping and processing time, and our return policy.

2. CAN I RETURN A LONDON FOG PRODUCT THAT I BOUGHT AT ANOTHER RETAILER?

Merchandise purchased in a retail store must be returned to the original place of purchase to ensure that a proper credit may be received. We can only accept returns from items purchased at our online store.

3. I HAVE A QUESTION ABOUT A LONDON FOG PRODUCT THAT IS FROM ANOTHER RETAILER OR WEBSITE.

We are unable to assist with merchandise purchased in a retail store or another website. If you need assistance, please contact the original manufacturer of the item(s). Please note we can only accept returns for items purchased at our online store, and www.londonfog.com online orders CANNOT be returned to our retail store locations. For more information, please visit our Returns page.